FAQS

PAYMENT

How do I pay for my order?

For our customer's convenience, we accept most common payment methods. At checkout remember to review the available payment methods and choose one that's best for you. 

Is it secure?

Yes, all our payment methods are secure and easy to use. 

 

SHIPPING 

What are my shipping options? 

We offer three shipping options that are revealed at checkout.

How long will it take to receive my order?

It all depends on the shipping option you choose at checkout. When choosing Economy Shipping it will usually take 5-8 business days. Express Shipping will usually take 1-2 business days. 

 

AFTER ORDERING

Can I return my order? 

Our policy lasts 7 days from the stamped date. We only accept items in their original condition. They must be unworn, unwashed, and with no signs of wear. Unfortunately, we can't offer a refund or exchange if you do not meet our requirements. Customers are responsible for Return shipping costs and new shipping labels.

 

What do I do if my order is wrong?

Submit your information through our contact form that is placed in our main menu and footer menu so that we may contact you and resolve this situation.

 

My order hasn't arrived yet, what can I do?

Submit your information through our contact form that is placed in our main menu and footer menu so that we may contact you and work together to solve this situation. 

SIZES 

How do I choose the correct size?

We have made a specific section for this matter so that it will be easier for the customer to choose their correct size based on our sizing charts.

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